Because every item is custom-printed to order specifically for you, we do not accept returns or exchanges for reasons such as incorrect size ordered, change of mind, or personal preference. Please check our size chart carefully before ordering.
We will replace or refund your order, free of charge, if:
- Your item arrives damaged or defective
- Your item has a significant printing error (misprint, wrong design, wrong color)
- You received the wrong item
To request a replacement or refund, email us at banditcrupartnership@gmail.com within 14 days of delivery, including your order number and a photo showing the issue. We'll respond within 2 business days with next steps.
Approved refunds are issued to your original payment method and may take 5-10 business days to appear, depending on your bank or card provider.